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Customer Support

Welcome to Customer Support! We are dedicated to providing you with the best service. Whether you have a question about your order, need assistance with a product, or just want to share feedback, our team is here to help. Feel free to reach out to us via the form below, and we'll get back to you as soon as possible.

We're Here to Help!

Have a question? Fill out the form below, and our customer support team will get back to you as soon as possible.

Thanks for reaching out!

Chat with Our Support Team

Have a quick question? Click the button below to start a chat with our support team.


Our Store Locations

Discover in a city near you. We're proud to offer our wide range of products and services at multiple locations to serve you better.

500 Terry Francine Street
San Francisco, CA 94158

500 Broadway Street
New York, NY 10012

500 Hollywood Boulevard
Los Angeles, CA 90028

500 Magnificent Mile
Chicago, IL 60611

500 Ocean Drive
Miami, FL 33109

500 Main Street
Dallas, TX 75202

500 Pike Street
Seattle, WA 98101

500 Peachtree Street NE
Atlanta, GA 30308


Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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